1. Bungalows may be occupied from 4.00pm on the day of arrival and in order for us to prepare the bungalow for our new guests we ask that it is vacated by 10.00 am on the day of departure.  We offer a limited early arrival facility (12.00 midday) for a small charge – please enquire at time of booking or payment for your holiday.

2.  The maximum number of people shall not exceed the number stated on the booking form or the occupancy quoted per property. 4+2 means that the +2 would be accommodated on the sofa bed.

3. Four of our bungalows have been assessed by Visit Britain and awarded four stars, unless you wish to utilize our sofa beds in which case the property will be rated as three star.

3.  Special conditions may apply to all female/male or young groups.  Please check at time of booking.

4.   We are happy to provide cots and highchairs for children under 2 years at a small charge of £10 per week.  However we regret that we are unable to provide babies bedding.

5.  Towels are available provided these are pre booked at a per person charge of £2.50  for one small and one large towel.

6.  Dogs and other pets are permitted in some bungalows provided the pet is well behaved and our pet guidelines are followed. Pet guidelines are available in cottages. There is a maximum of 2 pets per cottage.

8.  Children remain the responsibility of their parents or guardians at all times. It is important that you always know where your children are and you should remember that there is a river adjacent to the playground area.  The pool users guide rules must be followed without exception. A copy of the rules will be found in the bungalow welcome pack.

9. For the convenience of all our guests ball games are not permitted in the areas between and around the accommodation.

10. As owners we reserve the right to refuse a booking. For the convenience of our guests we also reserve the right to terminate a holiday without refund or compensation, where unreasonable behavior of the persons named on the booking form or their guests might impair the enjoyment, comfort or health of other guests or where a guest does not follow the pool or pet guidance.

11. A non-returnable deposit of £100 per week or £50 for short breaks or 25% of the full holiday cost per cottage when booking online. Cheques should be made out to “Notter Mill Country Park”.

12. The balance is due 6 weeks before the holiday date. Bookings made within 6 weeks of the holiday start date must be paid in full at the time of booking.  In the event of the balance not being paid by the due date, we reserve the right to cancel your booking and re-let the property.  If re-letting cannot be arranged you will be liable for payment of the balance. Where a holiday is cancelled after full payment a refund, minus a small administration charge, will only be made if the holiday is resold.

13. The owners endeavour to maintain high standards of comfort and cleanliness at all times. The hirer must therefore undertake to keep all furniture, fittings and effects in the same good conditions as they were found and is responsible for leaving the accommodation in a clean and tidy state, and report and pay for any damage or breakages incurred to the property during their stay. The owners reserve the right to charge for non-trivial damage or breakages  how so ever caused or if the accommodation is left in a dirty or untidy state.

14. The owners reserve the right to have access to the cottages at all reasonable times, with prior notice whenever possible.

15. The owners cannot accept responsibility for loss or damage to hirer's property or by personal injury, or damage to vehicles parked at hirer's risk.

16. Our holiday cottage complex is subject to legislation and guidelines laid down by the health and safety executive and local authority and their codes of practice. It is therefore possible that in some circumstances accommodation or a facility maybe temporarily withdrawn due to factors out of our control. We are unable to accept liability for the loss of an advertised facility or to pay compensation for any inconvenience caused.

17. All our accommodation is non smoking and we reserve the right to charge for extra expense at having to deal with the problems caused by smoking.

18. Vehicle access is limited to guests. A key card to operate the Vehicle barrier is issued on arrival on payment of a £10 refundable deposit.

The barrier is easy to operate, all you need to do is present it to the proximity reader and it will open! Upon exiting, the barrier will lift as you approach. You will be issued with an access card for your vehicle on arrival. There will be a security deposit of £10 to pay by cash, or we can hold credit card details for the duration of your stay. Cash payments will be refunded at the end of your holiday. 

Your accommodation only has a limited amount of parking space. Some cottages have 1 and others have 2 so please check with us before you arrive because we will only be issuing cards for a particular space. If you have more vehicles than there are spaces to park we have an overflow car park at the entrance to the park which you are more than welcome to use.